Eagle Carports
Reviews and Complaints
Eagle Carports Customer Care Review
Eagle Carports Rv Carpot Review
Worst product & company I ever dealt with
Eagle Carports Installation Review
OK product, *** company
- Rude uncaring customer service
Preferred solution: replace gable panels
Eagle Carports - Eagle Carport Review from Lawrenceville, Georgia
Eagle Standard Carport Review
Terrible experience with Nightmare Inc.
Eagle Carports is a terrible business!
Eagle Carports Customer Care Review
Delivery issues
DOT NOT DEAL WITH EAGLE CARPORTS!!!!!
I wish I had researched this company better prior to purchasing my cover. I have no issue with the business in Texarkana Texas that sold me the cover. They were very helpful and professional.
The crew that installed the cover did an adequate job.
The issue that I have is with Eagle Carports in Mt. Airy, NC.
They called me to set up the first installation appointment. I adjusted my schedule to be home to accommodate them. No one showed nor did I get any kind of courtesy call letting me know the status. I called several days later and when I was finally able to speak to someone, they blamed it on the subcontractor doing the install.
I was told I would be rescheduled. 2 weeks later I was called again to set up an appointment. Another no show, no call. I called Eagle right before they closed. They told me I was still scheduled for that day and that they would have the contractor call me which he did at 5 pm saying they would be at my home in 2 hours. We were under a tornado watch and severe thunderstorm warning. I questioned them about the weather. I didn't expect them to install it in those weather conditions. They told me they would call back. I heard nothing the rest of the night. The NEXT day they call and inform me that they are at my house and no one is there. I had to leave work and go home. It seems to me that Eagle Carport could do a much better job of communicating with the customer and the contractor not just scheduling appointments at the contractors convenience and collecting money from the customer.
I definitely would not recommend using this company in any capacity!!!
Preferred solution: Others to be aware of this company's business practices.
Powerbilt steel and Eagle Carports don't buy !!!!!!!!1
I unfortunately purchased a carport from these people. The experience is a nightmare folks .After an extensive contract these people sold me the carport then they sent it over to a distributer to make the appt.
for set up and delivery. Someone called and set up an appt. for 9:am from Eagle Carports of NC. .I took the day off work due to the 9: am apt time .No one showed ..all day long.
The only person that would talk to me was the original manufacturer .That nice lady from Powerbilt of WV. finally admitted to me at the end of the day that she wasn't able to contact the distributor to find out why they were a no show. She admitted that Eagle Carports of NC.. wouldn't even take HER calls during business hours .
Well after back and forth all day long at almost dark and in the midst of rain here comes the delivery guys .I could barely communicate with them because they didn't speak English they tried to call their boss and said they wouldn't even take their calls .
My wife called Powerbilt back and told them that hubby had already left and no one called to tell us that they were coming at almost dark to work in the rain. They told my wife that there would be an extra charge if she didn't except the building delivery that night.I could go on and on how horrible my experience was ..but I don't want to deal with it anymore......Find a reputable company folks these companies are a mess.
- Wont return messages
- Never available by phone
- Refuse to answer business phone
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Who was the installer I work for eagle carports I installer si tried to do my best and I been working for almost 8 years and my all customers are Been happy with my jobs and sometimes some people think of this job is esy and get in to be intallers don have idea how to get the job done and clean
We had one of their carports installed and it was a nightmare from day 1. Gave us several dates, then never showed.
Finally, showed up at our house about 2 hours befour dark. Aaid they could get it done in 4 hours. Since they didn't have lighting, they had to borrow our work lights. They made several mistakes.
We caught several of them and made them correct them before they left, but we didn't see some untill morning. We called them and they ignored is. To this day, the nails pop out and the carport leaks.
We have only had it a year. Horrible company.