Eagle Carports Carport Installation Reviews

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1st they showed up with a different carport than I bought and want another $246 per side to make it what they told me I bought, then they were very late coming as they changed the dates several times. then they didn't have everything they needed and said they would be back in 4 days, 2.5 months later and after I paid some one else to install 1 of the 3 they show up to complete. They tore the roof off and reinstalled it for some reason and now...
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they simply sub contracted to Eagle Carports which now its been over 10 weeks and no barn or installation date. Like previous reviews, no customer service, I wish I had a dollar for every time I heard Ill put your order on the top of the pile, several cancellations due to no contractors in my area or truck broke down. I have never worked so hard to spend 10k . I even paid an addition 1k down to speed things up and no change. Management...
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Absolutely the worst experience I have had with a company.They have given me only one day every two months when they are able to come to my house to do the installation. Absolutely no consideration for the customer's needs or availability. I was given only two business days notice that there was one appointment available the following week. Since I wasn't in town, it was impossible to meet them for the first possible appointment. When I...
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1.9
I didn't like
  • Extremely limited options to schedule installation
#930193
Very poor customer service, I'm surprised this company is still in business.They definitely need to learn how to mange their installation schedule better. The installers didn't make it on the day they were scheduled and I have been waiting for two weeks now. I spent 30 minutes on the phone giving them directions and they still couldn't find the right location. It surely didn't help they could not speak English. It seems they cannot commit to a...
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Still waiting on our carport and it's been 10 weeks of their lies. Crew come out and didn't have all of the material and haven't been back. You call and get told every lie in the book. They blame it on the contractors and the contractors blame them. This company is a total JOKE.... Horrible service Horrible service Horrible service Horrible service Horrible service Horrible service Horrible service Horrible service Horrible service Horrible...
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I didn't like
  • Csr trained to lie
  • Unreliable in every area of customer service
#898061
IN MY EXPERIENCE IT SUCKED! DO NOT USE THIS COMPANY! To start off I ordered a carport, got a date to set up ( long wait) they came out and put 1/2 up and left for the night. Next morning it was raining. They said they do not work in the rain. I get that. but it was a lighting storm going on and heavy rains. They took it down in this storm. AND DROVE OFF WITH WHAT THEY HAD PUT UP THE MORNING BEFORE! Was told it would be rescheduled. HA HA . they...
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Anonymous

Anonymous email me at marvin@eaglecarports.com to assist you. Or call and ask for Marvin extention 171 at 1-800-579-8589

Anonymous

Anonymous email me at marvin@eaglecarports.com to assist you. Or call and ask for Marvin extention 171 at 1-800-579-8589