Product: Eagle Carports Customer Care Clear all filters (16 of 16 reviews match)
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I ordered a carport from local dealer on june 22 paid in full check cleared bank on 26 on July 6 called to cancel order they said I would get a free refund now they will not answer phone or call anyone back this is July 31 and nothing I am ready to drive the 686 miles...
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Anonymous
Anonymous

You the dealer a couple hundred bucks then pay the installation people the balance. Your problem is with the local dealer.

2.0
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Eagle Carports Customer Care
#1081901
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Eagle Carports - Angry at Eagle carport!!!!
Eagle Carports - Angry at Eagle carport!!!!
I have filed a review then a complaint with the BBB against Eagle carports Mount Airy. They have an A* rating!!!! They somehow have more customers writing positive reviews than negative. In addition to the reviews and opinions you share on sites like this, take the...
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1.0
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Eagle Carports Customer Care
I didn't like
  • Refused to honor installation or refund down payment
  • Extremely unprofessional and disrespectful
  • Untruthfull
#1032857
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Set appointment they cancelled.Weather I understood. Then it was like pulling teeth for them to give me another date. Finally give a date they never showed and did not call. Finally they answered phone and said it would be next day. Same thing but this time they showed...
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1.0
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Eagle Carports Customer Care
#997456
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Eagle Carports Customer Care Review

#825624
1.0
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Worst exerience ever. Just cancelled my order. I think. These guys are so bad I dont even know. Worst service and customer service in my entire life. They Cancelled 2 times but didnt bother to let me know..i had to call them..i am shaking i am so mad. Two days of lost wages. I went back to the place i bought, he gave me a "VP"s number who didnt bother to call. Whole experience was awful.
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Eagle Carports Customer Care Review

#811483
1.3
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I ordered a carport. The salesman took my order. Building damaged in instillation. Customer service, in a nutshell, sucks.
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Eagle Carports Customer Care Review

#806230
1.0
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Horrible customer service The guy name Chris that working in the main office is a lying ***
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Eagle Carports Customer Care Review

#751568
1.8
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Terrible company ! DO NOT purchase from them ! They did not show up two times after they said they would be there . Terrible customer service . Don't waste your time with this company !
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yes they don't return phone calls don't hold up to what they say my garage roof has been leaking ever since they put it up came out once talk to the owner she totally blew me off not really just didn't call me back and the guy in charge he Mize will go sleep in the...
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1.5
Product
Eagle Carports Customer Care
#983615
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2x they did not show up to set up the carport, that's two days I took off work to be there .NOT HAPPY !!! the day they did show up , 7:00am in the rain , sleep in the trucks ,or what ever they did in there , rain slow down started the set up as fast as they could . it...
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Eagle Carports Customer Care
#982256
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THIS HAS BEEN THE WORSE CUSTOMER SERVICE I HAVE EVER SEEN.THEY NEVER EVEN CAME ON THE DAY THEY SAID THEY WAS COMING. I HAD TO CALL TO FIND OUT WHERE THEY WERE AT AND WAS THEN INFORMED IT WOULD BE THE NEXT DAY BEFORE THEY WOULD SHOW UP. THEN WHEN THEY DID SHOW UP, THE...
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1.1
Product
Eagle Carports Customer Care
I didn't like
  • Very very very very rude
#971884
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We are dealers for this company, and even we can't get return phone calls, installation dates, or even a quote!We will hopefully get the customers that have ordered these car ports and garages taken care of, and then we are done dealing with these incompetent morons....
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2.7
Product
Eagle Carports Customer Care
I liked
  • Quality is great
I didn't like
  • Never available by phone
  • Extremely limited options to schedule installation
  • Wont return messages
#955464
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They came very late in the day to construct my shed and rushed there way assembling the shed and was not done as I had requested it when I ordered it.Then I kept calling customer service that I needed it done correctly and it took them 2 months to finally send someone....
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Eagle Carports Winnemucca, Nevada
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Eagle Carports Customer Care
#946793
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Yes, i agree, their customer service is horrible.CHRIS in Mt. Airy was so rude and ugly. But i guess he can be after crappy work and money in his hand. Oh well. I will never recommend this dealer to anyone!! Ever!!! After our carport was put up one strong wind and it...
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Anonymous
Major Yolanda J. Weeks

I agree that CHRIS is extremely rude, arrogant, and lacking customer service skills. The owner, a woman, should fire CHRIS now! He needs to be gone!! The Mexican crew that put...

1.0
Product
Eagle Carports Customer Care
#893131
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Eagle carports is the worst company I have ever dealt with poor customer service if you call they put you on hold after a long wait if you get through, will say they will call you back and you never hear from them. Chris the manager is a joke leave message after...
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Anonymous
Marvin

email me at marvin@eaglecarports.com to assist you. Or call and ask for extention 171 at 1-800-579-8589

Product
Eagle Carports Customer Care
#853958
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