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In August I ordered a 24' X36' Shop from Eagle Carports. They came they built it in two days. BUT,I got a 24' X 35' shop. I have s foot of concrete with anchor bolts sticking out. I was told the 6" on each side of the overhang on the 35' side equals the 36'. I asked,then why doesn't the overhang on the 24' side doesn't count. I got a 24' wide with a 6" overhang on both 24' sides. (Duh!)

Well anyway got on the phone spoke with several people. Never the same person,never a salesperson or manager. They said it was in the fine print.

About two weeks after it was built we had some rain not a lot. Well! My shop leaked on one side really bad. That's when we realized the frame didn't even touch the slab on one side. We have two sides that looks like we had a hail storm from when they installed the building. On every side the have to reduce the sheets of metal cause they didn't overlay it right. I told the one man I spoke with to just come get his *** and give me my money back. He said he couldn't do it. So,he was suppose to make a list of what was wrong and send the same crew to come fix it. The first time they were suppose to come the material was not loaded on the truck. (Right). The second time someone came out it was a supervisor. He said the whole building needed to be rebuilt. The next time the crew came they were only going to move to pieces of metal. I told them what all they were suppose to do and they told me they didn't have that much material. Plus,that's wasn't what they were told to do. That was the side with the anchor bolts they didn't use. Since Seotember of 2015 I have made more calls than I can remember with nothing fixed. I asked how much it would cost for them to move the fram to the anchor bolts just 1'. They can't do that I'd have to add 5' more for over $3,000. I paid a little over $9000 for the 35' I got. All I can do is shake my head.

I have waited all day for 8 times and nobody showed up or called. They have called and setup appointments only to cancel the day before.

This is the excuses they have given me.

1. The material didn't get loaded on the truck.

2. They don't have enough material to do the repair.

3. The head guy had a family emergency.

4. Can't come today have to finish another job.

5. They sent the wrong crew. It has to be the crew that built it.

6. Another family emergency.

7. I'd call and nobody would return my calls for weeks.

8. One time they called they were at my house but,hadn't made an appointment. I wasn't home that day. How convenient for them.

9. Showed up but didn't have the orders I had spoke with Chris about fixing. So,they couldn't fix it.

10. Made appt then called they just couldn't come that day.

11. The call I made this week I spoke with someone that works at the factory. He called the office and spoke with Chris. Chris told him they would come after the Easter holidays. Only time will tell. If they don't come by the 1st of April,I'm going talk to a friend of mine that's a judge.

Reason of review: Order processing issue.

Location: Donaldsonville, Louisiana

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email me at marvin@***.com to assist you. Or call and ask for Marvin extention 171 at 1-80*-***-****

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